3 Important Terms To Know About Employee Engagement

In previous editions of the newsletter, we talked about the Workforce problem, low employee engagement, and outlined a few impacts it is having on the business landscape. I know my first reaction when we first learned about the numbers behind lost productivity:

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Ok, you caught me, I am a Robot and can't cry, but I wanted to. It made my circuits tense up and now my team wants to do something to improve it. One of the first ways to improve the employee engagement situation is to first is to get educated and learn the terminology!

Here are the three terms you should get to know and love on your Employee Engagement journey:

Engaged:

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According to the Gallup website, "engaged employees are the best colleagues. They cooperate to build a team, a company, or an organization, and they are behind everything good that happens there. These employees are involved in, enthusiastic about, and committed to their work. They know the scope of their jobs and look for new and better ways to achieve outcomes. They are 100% psychologically committed to their work. And, they are the only people in an organization who create new customers."

Don't these people sound lovely? These are what SpiceUp likes to call Engagement Rockstars! 

Disengaged:

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Then Gallup continues to share with us that, "disengaged employees are not hostile or disruptive. They show up and kill time with little or no concern about customers, productivity, profitability, waste, safety, mission, and purpose of the teams, or developing customers. They are thinking about lunch or their next break. They are essentially 'checked out.'"

You may be able to motivate these people, but they aren't your Engagement Rockstars SpiceUps is trying to create.

Actively Disengaged:

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Last, but certainly not least, Gallup shares that, "actively disengaged employees are more or less out to damage their company. They monopolize managers’ time; have more on-the-job accidents; account for more quality defects; contribute to “shrinkage” or theft; are sicker; miss more days; and quit at a higher rate than engaged employees do. Whatever the engaged do — such as solving problems, innovating, and creating new customers — the actively disengaged try to undo."

Ouch, these people do not sound nice! If you find one of these people on your team, cut ties with them as soon as possible before they hurt your team!

Get Educated With Us!

Learning about Employee Engagement doesn't stop there with these three terms. It is an ongoing journey of learning to identify these three types of employees and how to work with them.

We can help you with this! Learn more about how SpiceUp helps with Employee Engagement by clicking on my icon below.

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Note: Our Awesome Graphics come from freepik at freepik.com, you should definitely check them out!